1. General
i) This Privacy Policy establishes the utilization of your information provided through velondio.com, hereinafter referred to as “The Website,” and owned by UNIQUEADVERTISE LTD a legal entity identified by the United Kingdom and having its registered address at UNIQUEADVERTISE LTD, Level 18, 122 Leadenhall St, London EC3V 4AB, United Kingdom – Company number: 15647693, shall be subject to the following policy. The terms “The User” or “The Users” pertain to individuals engaging with the aforementioned services.
ii) The User acknowledges and accepts this policy, and confirms the management of the data by The Entity, hereinafter referred to as “The Company”. The User affirms that they have the legal capacity, as per the legislation applicable in their country of residence, to accept this policy.
iii) The User acknowledges and accepts this policy, and confirms the management of the data by The Entity, hereinafter “The Company”. The User affirms that they have the legal capacity, according to the applicable law in their country of residence, to accept this policy.
2. Purpose
i) Delineate our practices and protocols regarding the gathering, utilization, and sharing of our customer data as when engaging with the Service. Additionally, it informs of the privacy entitlements and how legal measures ensure safeguarding.
ii) The Company protects your personal information, being aware of the requirement for appropriate protection and proper processing of any personal information obtained from you.
iii) This Policy applies and has effect in respect of all services and other products, and software, made available by us, as well as any other online features relating to the website and its content (the “Service(s)”).
iv) We are committed to protecting and respecting your privacy. We will comply with appropriate and applicable data protection laws depending on the jurisdiction of The Company. Your personal data may be processed in accordance with the General Data Protection Regulation 2016/679, or the California Consumer Privacy Act (CCPA). If you are located in a different region, we may apply the relevant privacy laws based on your location.
v) Sign up for news or any other services is subject to the conditions of this present policy. Any navigation of the website is further subject to our cookie policy. If you cannot accept the following privacy policy, please do not use the website, news, and/or any of our services.
vi) We encourage you to read this Privacy Policy carefully as it contains important information about the following:
- What information we may collect about you;
- How we will use the information we collect about you;
- Whether we will disclose your details to anyone else; and
- Your choices and rights regarding the personal information you have provided to us.
vii) We may also use third-party software or products to provide you with the Service. If we do so and provide third-parties with any personal data you can be sure the transfer is legal and secured.
viii) These third-party services may have their own privacy policies and we recommend that you review them. They will govern the use of personal information that you submit or which is collected by cookies and other tracking technologies whilst using these services. We do not accept any responsibility or liability for the privacy practices of such third-party services and your use of these is at your own risk.
3. Information we may collect about you
i) The company ensures that the processing of your personal data aligns with current requirements, including security measures mandated by data protection legislation and relevant orders.
ii) Regular reviews of registered personal information are conducted by the company, with the removal of data that is no longer pertinent. This practice extends to personal information that users wish to delete, especially when the basis for processing by the company no longer exists.
iii) When you use our website or subscribe to our news and services, it is mandatory to provide specific personal information. This is essential for accessing the full functionality of the website and enables us to send you pertinent marketing newsletters. Consequently, the company collects and records the personal information you provide on the website in relation to your usage and when subscribing to our news and services.
4. Collection and processing of your personal information
i) The following information, including personal data, to provide news and services:
ii) Personal Data for News and Services: Your name, last name, email address, phone number, contact data, device’s ID, user preferences.
All data, including personal information, provided by you when using the service or website.
iii) Automatically Collected Information during Website Visits: Pages visited, along with the date and time of each visit (referred to as your “electronic track”), information about the browser used, IP address used, user name.
iv) This information is gathered through the use of cookies. For a detailed explanation of the terms and conditions related to obtaining, storing, disclosing, and erasing this information, please refer to our cookie policy. The cookie policy is readily accessible, and you will be prompted to accept it when connecting to our website.
5. Purpose of collection and storing period
i) Your personal data is stored and processed when voluntarily provided, such as through contact forms or Service sign-ups. Disclosure or transmission of your personal data occurs only when necessary for contract implementation, service provision, or with your prior consent.
ii) When you register for our news services, we collect your contact details to fulfill registration, deliver relevant newsletters, and facilitate email and text message marketing. Additionally, this information is gathered for account creation purposes.
iii) The processing of personal information serves the following purposes: Delivery of the service to you. Sending electronic notifications, including newsletters and relevant marketing materials (e.g., product information, campaigns, competitions).
iv) We retain your personal information only for the duration necessary to fulfill the stated purposes outlined above. The Company is committed to ensuring that your data is stored only as long as required to comply with these specified purposes.
6. Use of data processors
i) The personal information mentioned above might be entrusted to data processors collaborating with The Company. These processors manage your personal data as per The Company’s instructions, strictly for purposes disclosed in this policy. Moreover, data processors are bound by the same obligations to protect personal information as The Company.
ii) Your personal data is stored and processed only when voluntarily provided, whether through completing a contact form or subscribing to the Service.
iii) As we utilize the services of LiveChat, Inc., we recommend reviewing their privacy policy, accessible through the following links: https://www.livechat.com/legal/privacy-policy/ , https: //www.chatbot.com/privacy-policy/ .
7. Disclosure of your personal information
i) Your personal data will only be disclosed or transmitted if it is necessary to fulfill a contract, provide our services, or if you have given prior consent.
ii) In the event of a merger, transfer of assets, site, or operations, your Personal Data may be disclosed to the entities involved. These entities will be bound by the terms of this Privacy Policy, and we will notify you of such events by updating this policy and, if feasible, through other means.
iii) Except where required by law, your Personal Data and other information provided by you will not be disclosed to third parties. Disclosure may occur in cases mandated by law, legal proceedings, or to establish, exercise, or defend legal rights. We may also disclose information in good faith to protect our rights, your safety, or that of others, to investigate fraud, respond to government requests, or protect against claims from third parties. Customer information, including Personal Data, may be used in cases of breach of terms and conditions, misuse of funds, or to take action against unlawful customer activities.
iv) The Company retains the right to use provided Personal Data for marketing purposes and other activities related to presenting an updated service offer or providing instructions/tips directly to the customer. You can opt-out from such emails at any time through the unsubscribe instructions or by emailing us.
v) While we maintain the confidentiality of your information, it may be disclosed to our personnel, suppliers, or subcontractors as reasonably necessary for the purposes outlined in this Privacy Policy. However, they are obligated not to independently use the information and have agreed to protect it.
vi) Your personal information will not be disclosed to third parties except as outlined above or as required by law or court order.
8. Safety concerning your personal information
i) The Company prioritizes the confidentiality of all personal information and has implemented various technical and organizational security measures. These measures are designed to safeguard personal information from accidental loss, unlawful destruction, confiscation, deterioration, unauthorized access, misuse, or any processing that contravenes privacy laws and accepted standards of good practice.
ii) To ensure data integrity and security, all electronic data undergo daily backups. Additionally, protective measures, such as antivirus software and firewalls, have been implemented to fortify our defenses against potential threats and unauthorized access. These proactive measures contribute to maintaining the privacy and security of the personal information entrusted to us.
9. Data transmission
i) We prioritize the secure transmission of your data by employing encryption methods. Our website and systems are fortified with technical and organizational measures to protect against the unauthorized loss, destruction, access, alteration, or dissemination of your data.
ii) In the event that you reside in a region outside The Company’s location, your personal data may be transferred to and processed in the European Economic Area and/or the United States. This ensures that your data is handled in accordance with applicable privacy standards and regulations.
10. Your Information and Rights
i) You have the right to request access to your personal information, as well as to rectify or update any outdated or inaccurate personal information we may hold about you. Additionally, you can request the deletion of personal information we have on record.
ii) If you object to the processing of your personal information, wish to restrict its processing, or seek portability of your personal information, you have the right to make such requests. If we have processed your personal information based on your consent, you have the right to withdraw that consent at any time; however, this does not affect the legality of processing conducted prior to withdrawal.
iii) You also have the right to file a complaint with a data protection authority regarding our collection and use of your personal information.
iv) We may retain information as required or permitted by applicable laws and regulations, including for billing, record-keeping purposes, and to fulfill the purposes outlined in this Privacy Statement. We take reasonable steps to securely destroy or de-identify personal information when it is no longer necessary.
v) Rest assured that we respond to all requests related to the exercise of data protection rights in accordance with applicable data protection laws.
11. Tracking Technologies and Cookies
i) We employ Cookies and similar tracking technologies to monitor activity on Our Service and store specific information. These tracking technologies encompass beacons, tags, and scripts, utilized to gather and trace information, ultimately enhancing and analyzing Our Service.
ii) Our usage includes both Session and Persistent Cookies. For a detailed overview of the cookies we employ and information about your choices concerning cookies, we encourage you to refer to our Cookies Policy.
12. Geo-location Data
i) If you opt-in for geo-location services, please be aware that we may have access to your geo-location data. This is obtained through the collection and processing of IP addresses from all devices utilizing our Services. The collection and processing of geo-location data apply to both mobile devices and computers.
13. Children’s Personal Data:
i) We do not gather personal information from individuals under the age of 18. If you become aware that we have collected and processed the personal data of someone under this age, please contact us immediately. We strongly encourage parents and legal guardians to supervise their children’s internet usage and assist in enforcing this Policy by advising their children not to provide personal information through websites or Services.
14. Contact details
i) Users can reach out to the Company using the following contact details: support@velondio.com.
15. Alteration and enforceability of the policy
i) This Privacy Policy may undergo updates periodically. We recommend checking this website for the most recent information regarding our privacy practices. In the event of significant changes to this Privacy Policy, you will be notified through a notice posted on the website before the changes take effect or via email notification. If you do not agree with any modifications to this Privacy Policy, kindly discontinue the use of our website and Services.
